Privacy Policy

At Village Health Foods, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.

1. Information We Collect:

   - Personal Information: We may collect personal information such as your name, email address, shipping address, and phone number when you place an order or register an account on our website.

   - Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment methods to process your transaction securely.

   - Website Usage Information: We may collect non-personal information about your browsing activity on our website, including IP address, browser type, pages visited, and time spent on the site, to improve our services and user experience.

2. How We Use Your Information:

   - To Process Orders: We use the information you provide to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

   - To Improve Our Services: We may use website usage information to analyze trends, track user engagement, and enhance the functionality and performance of our website.

   - To Send Promotional Communications: With your consent, we may send you promotional emails about new products, special offers, or upcoming events.

3. Information Sharing and Disclosure:

   - We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or comply with legal requirements.

   - We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders, provided that they agree to keep your information confidential.

4. Data Security:

   - We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

   - We use industry-standard encryption technology (such as SSL) to secure sensitive information transmitted during online transactions.

5. Your Rights and Choices:

   - You have the right to access, update, or delete your personal information by logging into your account or contacting us directly.

   - You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or contacting us.

6. Children's Privacy:

   - Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

7. Changes to This Privacy Policy:

   - We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the last update will be indicated at the top of the policy.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us.

Last updated: 5 March 2024