Return and Refund Policy

Return Policy for Village Health Foods

Thank you for shopping at Village Health Foods. We appreciate your trust and are committed to providing a satisfying shopping experience. Please read our return policy carefully to ensure a smooth process for returns.

Returns and Exchanges

We accept returns within 15 days from the date of purchase with a valid receipt. If 15 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Online Purchase

For online purchases that need to be returned, please follow these steps:

1. Contact us within 15 days of receiving the product by either calling us at 209-523-3466 or emailing us at villagehealthfoods@gmail.com. Provide your order number and details about the item you wish to return.
2. Our customer service team will guide you through the return process, including providing you with a return shipping address.
3. Ship the item back to us in its original packaging, along with the receipt.
4. Once we receive the returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.

Refunds

Refunds will be processed within a reasonable time after the returned item is received and inspected. The time it takes for the refund to reflect in your account may vary based on your payment method.

Non-Refundable Items

Certain items are non-refundable, including gift cards and perishable goods.

Contact Us

If you have any questions about our return policy, please contact us at:

• Phone: 209-523-3466
• Email: villagehealthfoods@gmail.com

We appreciate your understanding and cooperation in adhering to our return policy. Your satisfaction is our priority.

Thank you for shopping with Village Health Foods!